Richmond Hill Golf Club

  53 Reviews

No comment.

He would play this course again.

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No comment.

He would play this course again.

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Our church group held our annual golf tournament her yesterday. The on-course staff were great, carts were loaded up and ready to go. The day started out well then severe thunderstorms rolled into the area. All golfers were asked to return to the clubhouse for safety reasons … which was the right thing to do. At that point, only 5 holes were played. After almost 2hrs of downpour, pro-shop staff informed us that they would be issuing rainchecks to all golfers … they were just waiting for management approval. That’s when things started going downhill. Management had directed staff to only refund 75% of what each golfer had paid … not 100% or a raincheck for a future round. Throughout my many years of golfing, I’ve been called of the course due to weather and in all cases rainchecks were issued for a future round OR full value of whatever voucher used if less than 8 holes were played. Keeping in mind that this was a tournament and each golfer had paid a discounted rate, we certainly would understand if they couldn’t offer a raincheck for a future round at regular rate. Refunding 100% paid less the tournament setup fee would have been appropriate. The decision to refund 75% was simply poor customer service.

If anyone from their management team reads my review, I would encourage them to reconsider their decision.

He would not play this course again.

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No comment.

He would play this course again.

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Great shape for April. Really good customer service. A little over priced

He would play this course again.

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