Since it's a "Resort" that offers different amenities, you have to break this place down when rating it. I've gone there several times to play golf and stayed that those dirty cabins (which are no longer in service, thank GOD), and also at the hotel (which is far better, but still a dump). The golf course is about what you would expect for the price they offer. Mostly long, straight fairways. Nothing fancy to speak of. I would rate the course 3 stars, and the hotel a zero, which averages out to 1 star. Seriously, the hotel is scary. When we arrived, we asked if we could get another room, and they said they didn't have any available. I asked if they were all booked up (which would be shocking since the place is a dump) and they said no, but they don't make/clean the room until they have a reservation. GREAT business tactic!! And they had a wedding that night too. I was surprised they didn't have a few spare rooms cleaned up and ready to use just in case a guest at the wedding decided to stay. Unbelievable. I can't say much for the banquet hall, since I've never attended an event there. I don't know anyone who is trashy enough to hold an event there.
Let me start out by saying I'd give this place zero stars if possible. The women that run this place are awful and completely unprofessional. I've been here four times and every time was worse than the previous visit. They don't know how to reserve a room, they don't know how to clean a room and they have no idea how to maintain a hotel or a golf club. I honestly feel like I may have caught a disease by using the washroom in the hotel room I stayed in. Stay away from here. It's an unholy mess!!
Very apparant this place is about to go belly up. Visited this place recently for a wedding. Gazebo was pretty but the dock is falling apart and had yellow caution tape all across it. Pretty tacky for wedding pictures. The hotel is disgusting. IT IS FALLING APART. I cant believe the city hasnt condemmed! I would be so embarrassed to have my guests stay there. They are filthy and area motels are nicer. The owners obviously dont care about the place as they camt even afford paint to update the paint. The decor is circa 1990 and dirty. The swag on the ceiling in the reception hall was grey and was supposed to be white. Looks like it was left there from a wedding 15 years ago. They closed the bar for dinner without any warning and then gave one pitcher of water for each table of 8 guests. They only had a few servers which was not enough as the water was not refilled. Food was not good. The pasta salad was crusty like they made it 4 days ago. This place could be beautiful but its clear that they are either broke or dont give a ** about the place. Front desk staff was consistantly going in the back room with constant people checking in. People would have to wait minutes before anyone would come out. Overall, I would not recommend this place at all. Maybe to have the wedding in the gazebo and have reception somewhere else.
Went to a wedding for a good friend of mine 7/2014. The food was okay, nothing to call home about. The decor in their lakefront room was outdated even though the space is open and has potential. These things alone wouldn't make me write a bad review but the service was HORRIBLE. There were 2-3 servers for a guest list of more than 100 and they couldn't keep up. They close the bar for dinner, which is very common but, had one pitcher of water for 8-9 people per table that was never refilled during dinner service. I had nothing to wash the dry chicken down with! Not enough rolls for all those at the table and don't ask for butter.. You might as well have asked for the servers right arm. There must of been an issue with the final count because a server announced to a gentleman at our table there wasn't enough entrees for everyone and he wouldn't be getting a plate. Who says that to a guest?! The wedding coordinator Phyllis was completely unprofessional to say the least. She was literally scolding people like children for anything and everything including the bride over decorations. The contract was not outlined with specifics and that was brought to her attention while she's snapping on the bride she said "I can't put all the details in the contract." Isn't that the point of a contract? The Dos and don'ts of what each party should follow? Phyllis was dressed in less than casual attire with jeans and sneakers on. I was completely appalled by her behavior and the service they gave the guests. I would NEVER have my own wedding there nor would I recommend them to anyone. For what you pay for their sh*t service you could go someplace else.
My husband and I got our reception hosted at this beautiful resort last August. We were in a rush for picking a place, and when we were told that they had our day available, we couldn't be happier. Phyllis made everything so smooth and relaxing, we definitely wouldn't have been able to have a better celebration, everything was so exquisite and well decorated, and the food... Oh boy, we got so many compliments! We'll always remember that unforgettable day,
Thank you Nippersink!